Your order usually will ship within 24-48 hours. In rare circumstances, we may take a little longer to ship your order. The usual transit time is a maximum of 3 to 4 days, but it can get shorter or longer depending on transit conditions.

We offer free shipping on all domestic orders worth Rs. 650 & above. 😊

As we incur additional cash handling costs, all COD orders have an additional charge applicable

Yes, our products are available at Baes Club exclusive stores and selected retail stores around you.

Orders placed before 1:00pm are dispatched on the same day, and orders received after 1:00pm are dispatched on next working day. In rare cases, we may take a little longer to ship your order.

At Baes Club, we believe in a transparent and hassle-free return policy for all full size* products purchased from our website. Each product is crafted with a lot of care and precision, to spread goodness and delight! However, if you ever feel the need to replace a product, due to the following reasons, please feel free to reach out to us, if:- a) Incorrect product is received b) Product is damaged, tampered with, or leaking on arrival c) Item(s) is(are) missing from the order d) Issues with quality or quantity.

In case you receive a damaged/tampered/leaked product, please take images of the same. Please take images of the same. Email the images along with your order details at care@baesclub.com within 3 days of the delivery. Once we check the images, we will send you a replacement for the same.

Please reach out to us at care@baesclub.com  within 3 days of order delivery to raise an issue. In case of wrong product(s) delivered we will first arrange a reverse pickup for the wrong product(s) and then send a replacement with the right product(s)​

In case if you have added a wrong product while placing the order, we will not be able to provide any replacement against the same. Please go through the order confirmation email after you place the order to check the product details.

As soon as you place the order, you will receive a confirmation email with the order number and the estimated time of delivery.

No, we are strictly against animal testing and we have been so since the inception of the brand.

We recommend that you check the Period After Opening(PAO) mentioned on our packaging, or up to the best beforedate, whichever is earlier.

Yes, some of our products contain fragrance and are clearlystated in our ingredients as 'Parfum' or 'Perfume'. Productswhich mention "Artificial Fragrance" on the package containfragrant essential oils that are suitable for the skin whileproducts that mention "Fragrance-free" on the package meanthe product contains no perfumes or fragrances.

You can order Baes Club products online from various stores including www.baesclub.com, Amazon, Flipkart, Big basket, Jiomart and Purplle. In case you want to place a bulk order via email or call, please contact our customer care enquire@baesclub.com or Mobile: 7019676603 for assistance. If you want to sell Pilgrim products from your store or website, please contact us at enquire@baesclub.com or+91 7019676603

You can find all the details regarding the Baespreneur program on www.baesclub.com or you can contact us at care@baesclub.com or +91 7019676603 for further assistance.

Vitin Munoth & Sristi Munoth are the Co-Founders of Baes Club following in the footsteps of their Late Mother Smt. Mamatha Munoth the Founder of Baes Club